Basam Tutor · Canada
Privacy Policy
Effective 16 August 2026 · Last updated 16 August 2026
Information we collect
We collect account and profile details, guardian relationships, identity and qualification verification data, tutor listings, messages and support content, booking and payment records, device and security events, consent records and optional preferences.
Why we use information
Information is used to create and secure accounts, verify contact details and tutors, operate discovery and bookings, process payments through providers, prevent fraud, support safeguarding, respond to requests, improve accessibility and performance, and meet legal obligations.
Sharing and international operations
Information may be shared with tutors or learners as needed for a booking, and with payment, identity, hosting and communications providers, professional advisers, regulators or authorities when required. Appropriate safeguards are used for international transfers.
Retention and user rights
Records are retained only as long as needed for service delivery, safety, disputes, tax, legal and security purposes. Depending on location, users may request access, correction, deletion, portability, restriction or objection.
Children and privacy contact
Minor accounts use age-appropriate controls and guardian involvement where required. Privacy questions and requests can be sent to support@basamtutor.com.
Basam Tutor operates an online tutoring marketplace connecting learners, guardians and independent tutors in supported markets. Contact support@basamtutor.com for policy questions, privacy requests or support.